Multilingual Tech Support Advisor (EN/PT) – Cloud & Office
Cross Border Talents
14 dias+
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Resumo da oferta
A technology recruitment company seeks English or Portuguese-speaking Technical Support Advisors to join their team in A Coruña. Responsibilities include providing technical support, diagnosing issues related to software and cloud technologies, and delivering outstanding customer service. Candidates should have experience in technical support and possess strong communication skills. This full-time position offers a competitive salary and relocation assistance for candidates coming from outside A Coruña.
Qualificações
- Previous experience in technical support or as an IT Technician.
- Ability to work independently and as part of a team.
Responsabilidades
- Provide technical assistance and support to customers via phone, chat, or email.
- Diagnose and resolve issues related to software, hardware, and cloud technologies.
- Deliver professional and empathetic customer service.
Conhecimentos
Native or fluent English or Portuguese (B2 level or higher)
Strong communication and interpersonal skills
Customer-focused attitude with great attention to detail
Formação académica
Education or experience in IT technologies, particularly in cloud solutions
Ferramentas
Microsoft Office
Microsoft Windows
Descrição da oferta de emprego
A technology recruitment company seeks English or Portuguese-speaking Technical Support Advisors to join their team in A Coruña. Responsibilities include providing technical support, diagnosing issues related to software and cloud technologies, and delivering outstanding customer service. Candidates should have experience in technical support and possess strong communication skills. This full-time position offers a competitive salary and relocation assistance for candidates coming from outside A Coruña.
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