Multilingual Tech Support Advisor (EN/PT) – Cloud & Office

Cross Border Talents; Braga; On-site; EUR 17,764 - 21,711; Full time

Benefits offered by this job

Competitive annual salary

Relocation bonus

Career development opportunities

Multicultural work environment

Job summary

A technology recruitment company seeks English or Portuguese-speaking Technical Support Advisors to join their team in A Coruña. Responsibilities include providing technical support, diagnosing issues related to software and cloud technologies, and delivering outstanding customer service. Candidates should have experience in technical support and possess strong communication skills. This full-time position offers a competitive salary and relocation assistance for candidates coming from outside A Coruña.

Qualifications

• Previous experience in technical support or as an IT Technician.
• Ability to work independently and as part of a team.

Responsibilities

• Provide technical assistance and support to customers via phone, chat, or email.
• Diagnose and resolve issues related to software, hardware, and cloud technologies.
• Deliver professional and empathetic customer service.

Skills

Native or fluent English or Portuguese (B2 level or higher)

Strong communication and interpersonal skills

Customer-focused attitude with great attention to detail

Education

Education or experience in IT technologies, particularly in cloud solutions

Tools

Microsoft Office

Microsoft Windows

Job description

A technology recruitment company seeks English or Portuguese-speaking Technical Support Advisors to join their team in A Coruña. Responsibilities include providing technical support, diagnosing issues related to software and cloud technologies, and delivering outstanding customer service. Candidates should have experience in technical support and possess strong communication skills. This full-time position offers a competitive salary and relocation assistance for candidates coming from outside A Coruña.