German-Speaking Technical Support Advisor (Remote)

Blu Selection; Lisboa; Remote; EUR 11,171 - 13,380; Full time

Benefits offered by this job

Language bonus of 100 €/month

Meal vouchers of 7.23 €/workday

Private Health Insurance

Fully paid training

Assistance with relocation costs

Job summary

A leading online booking provider is seeking a Technical Customer Advisor to provide support in Lisbon. The role requires native German and good English skills to assist customers via phone, email, and chat. Responsibilities include contributing to a positive customer experience and achieving performance targets. Attractive benefits such as a competitive salary package and fully remote working options are offered. This position is perfect for dynamic individuals wanting to work in an international environment.

Qualifications

• Fluent in German and English is mandatory.
• Experience in technical support or troubleshooting is advantageous.
• Must possess strong customer service mentality.

Responsibilities

• Provide information and support to customers via phone, email, and chat.
• Contribute to positive customer experiences.
• Meet performance targets set by the company.
• Ensure client satisfaction and uphold service quality.

Skills

Native level of German

Good level of English

Technical troubleshooting experience

Customer service skills

Excellent listening and communication skills

Dynamic and self-motivated

Team player

Job description

A leading online booking provider is seeking a Technical Customer Advisor to provide support in Lisbon. The role requires native German and good English skills to assist customers via phone, email, and chat. Responsibilities include contributing to a positive customer experience and achieving performance targets. Attractive benefits such as a competitive salary package and fully remote working options are offered. This position is perfect for dynamic individuals wanting to work in an international environment.