Medical Devices Support Specialist - Remote & Language Perk

BlueView Talent; Faro; À distance; EUR 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Language bonus

Meal allowance

Health & life insurance

Collaborative team

Relocation assistance

Remote work

Résumé du poste

BlueView Talent is hiring a Customer Specialist for a Medical Devices Project. You will provide professional support to customers across phone, email, chat, and other channels, handling product information, orders, deliveries, accounts, and services.

The role requires fluency in Dutch (C1/C2) and English (C1), EU citizenship or Portuguese residency, and at least 1 year in customer support. You’ll join an international team with relocation assistance and a remote-friendly setup.

Qualifications

• Language skills: Dutch (C1/C2) and English (C1)
• Eligibility: EU citizenship or valid Portuguese residency
• Experience: 1 year in Customer Support
• Mindset: Proactive, detail-oriented, eager to learn and grow in CS

Responsabilités

• Provide professional, friendly customer support via multiple channels.
• Assist customers with inquiries related to medical devices, orders, deliveries, accounts, and services.
• Record interactions and resolutions in internal systems.
• Collaborate with internal teams to resolve issues and improve service quality.
• Follow procedures for handling medical device inquiries and continue product knowledge training

Connaissances

Dutch & English proficiency

Analytical & communication skills

Description du poste

BlueView Talent is hiring a Customer Specialist for a Medical Devices Project. You will provide professional support to customers across phone, email, chat, and other channels, handling product information, orders, deliveries, accounts, and services.

The role requires fluency in Dutch (C1/C2) and English (C1), EU citizenship or Portuguese residency, and at least 1 year in customer support. You’ll join an international team with relocation assistance and a remote-friendly setup.