Dutch Medical Devices Support Specialist — Hybrid

BlueView Talent

Porto

Hybrid

EUR 24,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Competitive salary
Language bonus
Meal allowance
Health & life insurance
Collaborative team
Relocation assistance
Hybrid work

Job summary

BlueView Talent is hiring a Customer Specialist for a Medical Devices Project. You will be the primary contact for customers, handling inquiries, orders, accounts, and support via phone, email, and chat.

The role requires empathy, problem solving, and adherence to company procedures. Requirements include fluent Dutch and English, EU citizenship or Portuguese residency, and at least one year in customer support.

Qualifications

  • Fluent in Dutch (C1/C2) and English (C1) is required.
  • At least 1 year of experience in customer support.
  • EU citizenship or valid Portuguese residency card is required.

Responsibilities

  • Provide professional customer support via phone, email, chat, and other channels.
  • Assist with product information, account inquiries, orders, deliveries, and service requests.
  • Offer guidance on products and processes while following internal procedures.

Skills

Dutch language proficiency
English proficiency
Customer support experience

Job description

BlueView Talent is hiring a Customer Specialist for a Medical Devices Project. You will be the primary contact for customers, handling inquiries, orders, accounts, and support via phone, email, and chat.

The role requires empathy, problem solving, and adherence to company procedures. Requirements include fluent Dutch and English, EU citizenship or Portuguese residency, and at least one year in customer support.

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