Lisbon Turkish Ads & Client Support Specialist

The Career Nest; Lisboa; On-site; EUR 15,000 - 16,000; Full time

Benefits offered by this job

Accommodation option

Private health insurance from day 1

Meal card allowance

Paid annual leave (20-22 days)

Modern office in Lisbon

Job summary

The Career Nest in Lisbon is seeking a Digital Ads Specialist for Turkish speakers to join our on-site team. You will advise SMB advertisers, troubleshoot ad placements, and help clients improve campaign performance using Turkish and English.

This role requires EU citizenship or Portuguese work rights, willingness to relocate, and flexibility for rotating shifts. The company offers a competitive monthly gross package with accommodation options and a modern Lisbon office.

Qualifications

• Native or near-native fluency in Turkish and strong working proficiency in English (B2/C1+).
• EU/EEA citizenship or Portuguese work permit mandatory.
• Willingness to relocate to Lisbon.
• Flexibility to work in rotating shift patterns (including weekends).
• Interest in digital advertising and social media platforms.
• Excellent problem-solving, analytical, and communication skills.

Responsibilities

• Provide high-quality technical and operational support to SMB advertisers via Live Chat, Email, and Phone in Turkish and English.
• Troubleshoot campaign performance issues, account settings, ad delivery, and billing queries.
• Deliver proactive guidance on self-service advertising features and platform tools.
• Identify platform trends, report bugs, and ensure seamless client satisfaction.

Skills

Turkish language

English proficiency

Customer support

Digital advertising interest

Problem solving

Job description

The Career Nest in Lisbon is seeking a Digital Ads Specialist for Turkish speakers to join our on-site team. You will advise SMB advertisers, troubleshoot ad placements, and help clients improve campaign performance using Turkish and English.

This role requires EU citizenship or Portuguese work rights, willingness to relocate, and flexibility for rotating shifts. The company offers a competitive monthly gross package with accommodation options and a modern Lisbon office.