Lisbon Tech Support Specialist — AI & IT Enthusiast

Cbtalents; Odivelas; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

CBTalents in Lisbon, Portugal is seeking an English-speaking Technical Customer Support Representative to join our on-site team. You will handle technical and product-related inquiries and guide users through solutions.

Ideal candidates have experience in tech or IT support, enjoy learning new digital tools, and can explain complex information clearly. Fresh graduates with a strong tech interest are welcome.

Qualificações

• Strong command of English.
• Experience in customer/technical IT support preferred.
• Ability to explain technical information in a clear, user-friendly way.

Responsabilidades

• Assist customers with technical and product-related questions
• Troubleshoot basic technical issues and guide users through solutions
• Provide support through customer service channels
• Explain technical information in a clear and user-friendly way
• Identify and escalate more complex issues when necessary
• Deliver a positive and professional customer experience

Conhecimentos

English

Customer Support

Technical Support

IT Support

Descrição da oferta de emprego

CBTalents in Lisbon, Portugal is seeking an English-speaking Technical Customer Support Representative to join our on-site team. You will handle technical and product-related inquiries and guide users through solutions.

Ideal candidates have experience in tech or IT support, enjoy learning new digital tools, and can explain complex information clearly. Fresh graduates with a strong tech interest are welcome.