AI-Ready Tech Support Pro — On-Site Lisbon
Cbtalents
Uma candidatura completa num minuto — currículo e carta de apresentação personalizados, prontos a enviar.
Resumo da oferta
CBTalents in Lisbon, Portugal is seeking an English-speaking Technical Customer Support Representative to join our on-site support team. You will assist customers with technical and product questions, troubleshoot issues, and guide users through solutions during rotating shifts.
If you have experience in tech or IT support, a passion for technology and AI, and strong communication, you'll thrive here. Fresh graduates with enthusiasm are welcome; relocation is not provided, so being based in
Qualificações
- Good command of English.
- Previous experience in Customer Support, Technical Support, IT Support, or related field is a plus.
- Tech-savvy and comfortable learning new digital tools.
- Genuine interest in technology and AI.
- Strong communication and problem-solving skills.
- Comfortable working rotating shifts.
- Able to work on-site in Lisbon.
- Already based in Portugal or relocation independently.
Responsabilidades
- Assist customers with technical and product-related questions.
- Troubleshoot basic technical issues and guide users through solutions.
- Provide support through customer service channels.
- Explain technical information in a clear and user-friendly way.
- Identify and escalation more complex issues when necessary.
- Deliver a positive and professional customer experience.
Conhecimentos
Descrição da oferta de emprego
CBTalents in Lisbon, Portugal is seeking an English-speaking Technical Customer Support Representative to join our on-site support team. You will assist customers with technical and product questions, troubleshoot issues, and guide users through solutions during rotating shifts.
If you have experience in tech or IT support, a passion for technology and AI, and strong communication, you'll thrive here. Fresh graduates with enthusiasm are welcome; relocation is not provided, so being based in
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