Lisbon Medical Device Support Specialist

Cross Border Talents; Lisboa; On-site; EUR 23,000 - 32,000; Full time

Job summary

Cross Border Talents in Lisbon is seeking a Customer Support Specialist for an international medical-device project. You will assist customers with product and order inquiries, coordinate shipments, and ensure precise documentation while communicating with diverse stakeholders.

This on-site, full-time role operates on a rotation schedule; exact shifts are discussed during recruitment. Candidates should have clear communication, attention to detail, and the ability to manage multiple inquiries;

Qualifications

• Clear and professional communication skills.
• Attention to detail and accuracy when handling documentation.
• Ability to coordinate requests and manage multiple inquiries.
• Experience in customer service, administrative or healthcare-related experience is an advantage.

Responsibilities

• Respond to customer inquiries by phone and email.
• Assist with orders, product shipments and delivery coordination.
• Handle documentation and information related to patients and payers.
• Keep records accurate and follow established procedures.

Skills

Communication

Attention to detail

Coordination

Customer service

Job description

Cross Border Talents in Lisbon is seeking a Customer Support Specialist for an international medical-device project. You will assist customers with product and order inquiries, coordinate shipments, and ensure precise documentation while communicating with diverse stakeholders.

This on-site, full-time role operates on a rotation schedule; exact shifts are discussed during recruitment. Candidates should have clear communication, attention to detail, and the ability to manage multiple inquiries;