Healthcare Product Support Specialist — Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

Cross Border Talents in Lisbon is seeking a Customer Care Agent to support customers in the healthcare and medical products sector. Based onsite, you will handle inquiries, provide product and order information, and coordinate shipments while ensuring that documentation is accurate and up to date.

This full‑time role requires strong communication and organisational skills, a careful approach to handling customer data, and the ability to work in a structured, process‑driven environment.

Formación

• Strong communication and organisation skills.
• Careful approach to handling customer and administrative information.
• Ability to work in a structured, process-driven environment.
• Experience in customer service, administration or healthcare support is beneficial.

Responsabilidades

• Handle incoming customer questions and requests.
• Provide information about products and order status.
• Coordinate shipment and delivery-related matters.
• Support documentation processes involving patients and payers.

Conocimientos

Communication

Organisational skills

Descripción del empleo

Cross Border Talents in Lisbon is seeking a Customer Care Agent to support customers in the healthcare and medical products sector. Based onsite, you will handle inquiries, provide product and order information, and coordinate shipments while ensuring that documentation is accurate and up to date.

This full‑time role requires strong communication and organisational skills, a careful approach to handling customer data, and the ability to work in a structured, process‑driven environment.