C1/C2 Polish In Lisbon? | Insurance Customer Support

Cbtalents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Relocation support

Shared accommodation

Performance bonus

Job summary

Cross Border Talents in Lisbon is seeking an insurance customer service specialist to join an international team. You will handle customer inquiries by phone and email, explain coverage, and assist with policy cancellations.

You will support insurance brokers, work on-site in Lisbon, and adapt to rotating shifts between mornings and evenings, including public holidays. Fluency in Polish and English is required.

Qualifications

• Polish C1/C2 and English B2 expected.
• Previous insurance customer service experience required.
• Strong communication and professional attitude essential.

Responsibilities

• Handle customer inquiries via phone and email.
• Explain insurance coverage and assist with policy cancellations.
• Support insurance brokers with their requests.

Skills

Polish C1/C2

English B2

Customer service

Job description

Have customer service experience? Join an international team helping customers with insurance inquiries and policy-related questions.

Your role

• Handle customer inquiries via phone and email
• Explain insurance coverage and assist with policy cancellations
• Support insurance brokers with their requests

What we're looking for

• Polish C1/C2 and English B2
• Previous insurance customer service experience
• Strong communication skills and a professional attitude
• Willingness to work on-site in Lisbon, Portugal
• Flexibility to work rotating shifts, Monday-Friday, between 7:30 AM and 8 PM, including public holidays

What we offer

• Relocation support and shared accommodation option
• Performance bonus

C1/C2 Polish in Lisbon? | Insurance Customer Support Lisbon, Portugal