Lisbon Dutch/Flemish Customer Support Pro

Nordic Jobs Worldwide; Lisboa; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Full-time position

Mon-Sat 9-18 schedule

International work environment

Opportunity to develop your customer服务

Lisbon living

Job summary

Nordic Jobs Worldwide in Lisbon is seeking a Flemish or Dutch-speaking Customer Service Agent to join an international team in Portugal. You will handle warranty-related inquiries via phone and email for a leading home appliances brand.

The role offers a full-time schedule, Monday to Saturday (9:00–18:00), and an international work environment. Based in Lisbon, you will deliver professional, customer-focused service and support warranty renewals and coverage questions.

Qualifications

• Native or near-native level of Flemish OR Dutch (C2).
• Good oral and written communication skills.
• Basic computer knowledge from a user's perspective.
• Experience in face-to-face or contact centre customer service is an advantage.
• Customer-oriented, adaptable, and dynamic personality.
• Ability to multitask, manage time effectively, and work independently.
• Based in Lisbon.

Responsibilities

• Handle incoming customer inquiries via phone and email.
• Assist customers with appliance warranty renewals.
• Answer questions related to warranty coverage.
• Support customers with issues regarding home appliances.
• Deliver professional and customer-focused service.
• Ensure accurate handling of customer cases and follow-up when needed.

Skills

Dutch language (Flemish)

Communication skills

Basic computer skills

Customer service experience

Multitasking

Job description

Nordic Jobs Worldwide in Lisbon is seeking a Flemish or Dutch-speaking Customer Service Agent to join an international team in Portugal. You will handle warranty-related inquiries via phone and email for a leading home appliances brand.

The role offers a full-time schedule, Monday to Saturday (9:00–18:00), and an international work environment. Based in Lisbon, you will deliver professional, customer-focused service and support warranty renewals and coverage questions.