Lisbon On-site Dutch-English Customer Support

Youssef George@Cbtalents; Lisboa; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Language bonus

Performance bonus

Hybrid work transition after 3 months

Career growth in digital services

Job summary

Digital Services Project in Lisbon seeks a Dutch Customer Support Agent to handle inquiries from an international user base. The role requires English and Dutch fluency and is an on-site position in Lisbon, Portugal.

You'll assist with order issues, product information, and technical troubleshooting, guiding users to resolutions while maintaining high service standards in a global digital services setting.

Qualifications

• Fluency in English.

Responsibilities

• Handle inbound customer inquiries including sales and delivery questions.
• Provide effective product information and troubleshooting guidance.
• Direct users to solutions or escalate complex issues as needed.
• Maintain accurate records of customer interactions in the CRM system.

Skills

English fluency

Dutch fluency

Job description

Digital Services Project in Lisbon seeks a Dutch Customer Support Agent to handle inquiries from an international user base. The role requires English and Dutch fluency and is an on-site position in Lisbon, Portugal.

You'll assist with order issues, product information, and technical troubleshooting, guiding users to resolutions while maintaining high service standards in a global digital services setting.