Dutch/Flemish-Speaking Customer Support To Lisbon, Portugal

Nordic Jobs Worldwide; Lisboa; Presencial; EUR 17 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full-time position

Mon-Sat 9-18 schedule

International work environment

Opportunity to develop your customer服务

Lisbon living

Resumo da oferta

Nordic Jobs Worldwide in Lisbon is seeking a Flemish or Dutch-speaking Customer Service Agent to join an international team in Portugal. You will handle warranty-related inquiries via phone and email for a leading home appliances brand.

The role offers a full-time schedule, Monday to Saturday (9:00–18:00), and an international work environment. Based in Lisbon, you will deliver professional, customer-focused service and support warranty renewals and coverage questions.

Qualificações

• Native or near-native level of Flemish OR Dutch (C2).
• Good oral and written communication skills.
• Basic computer knowledge from a user's perspective.
• Experience in face-to-face or contact centre customer service is an advantage.
• Customer-oriented, adaptable, and dynamic personality.
• Ability to multitask, manage time effectively, and work independently.
• Based in Lisbon.

Responsabilidades

• Handle incoming customer inquiries via phone and email.
• Assist customers with appliance warranty renewals.
• Answer questions related to warranty coverage.
• Support customers with issues regarding home appliances.
• Deliver professional and customer-focused service.
• Ensure accurate handling of customer cases and follow-up when needed.

Conhecimentos

Dutch language (Flemish)

Communication skills

Basic computer skills

Customer service experience

Multitasking

Descrição da oferta de emprego

Do you want to build your customer service career in Lisbon? Our client is looking for a Flemish OR Dutch-speaking Customer Service Agent to join their international team in Portugal.

Support customers of a leading home appliances brand by handling warranty-related inquiries via phone and email. Enjoy a stable Monday to Saturday schedule while working in a dynamic international environment.

About the company

Our client is a global provider of business process outsourcing (BPO) solutions, specializing in customer service, sales, and technical support. With operations in more than 20 countries, they employ over 130,000 professionals delivering high-quality services for major international brands across diverse industries.

What will you do?

• Handle incoming customer inquiries via phone and email
• Assist customers with appliance warranty renewals
• Answer questions related to warranty coverage
• Support customers with issues regarding home appliances
• Deliver professional and customer-focused service
• Ensure accurate handling of customer cases and follow-up when needed

Candidate profile

• Native or near-native level of Flemish OR Dutch (C2)
• Good oral and written communication skills
• Basic computer knowledge from a user's perspective
• Experience in face-to-face or contact centre customer service is an advantage
• Customer-oriented, adaptable, and dynamic personality
• Ability to multitask, manage time effectively, and work independently
• Based in Lisbon

Employer offers

• Full-time position
• Monday to Saturday working schedule (9-18)
• International working environment
• Opportunity to develop your customer service career
• About Lisbon

Experience life in one of Europe's most vibrant capitals. Lisbon offers a pleasant climate, rich culture, excellent food, beautiful beaches nearby, and an international community, making it an ideal destination to live and work.