Lisbon Customer Experience Pro - English Support, AdTech

Cross Border Talents; Lisboa; On-site; EUR 15,000 - 19,000; Full time

Benefits offered by this job

Welcome bonus

Food allowance

Attendance bonus

Job summary

Cross Border Talents is seeking a Customer Service professional for an on-site role in Lisbon. You will provide excellent support and manage customer interactions, primarily in English, within a dynamic advertising technology environment.

Initial schedule is 07:00–19:00 with two shifts, potential 24/7 rotation later. Compensation includes a monthly gross salary, a welcome bonus paid monthly during the first year, a daily food allowance, and an attendance bonus.

Qualifications

• Fluent English required for customer interactions.
• Prior paid campaign management experience.
• Experience in digital marketing.
• Excellent customer service skills.
• Willingness to work rotating shifts.

Responsibilities

• Provide excellent support to customers in English.
• Manage customer interactions within an advertising technology context.
• Assist with inquiries related to campaigns and products.

Skills

Fluent English

Paid campaign management

Digital Marketing

Customer service orientation

Rotational shifts availability

Job description

Cross Border Talents is seeking a Customer Service professional for an on-site role in Lisbon. You will provide excellent support and manage customer interactions, primarily in English, within a dynamic advertising technology environment.

Initial schedule is 07:00–19:00 with two shifts, potential 24/7 rotation later. Compensation includes a monthly gross salary, a welcome bonus paid monthly during the first year, a daily food allowance, and an attendance bonus.