Lisbon Spanish Digital Ads Support Specialist (On-site)

Cross Border Talents; Lisboa; On-site; EUR 9,300 - 11,000; Full time

Benefits offered by this job

Welcome bonus €2,000

Food allowance €7.63 per day

Attendance bonus €40

Job summary

Cross Border Talents in Lisbon is seeking a Spanish and English-speaking Customer Support Specialist to join on-site in Lisbon. The role focuses on digital advertising queries and campaign support.

You will assist customers with digital advertising products, provide professional service, and handle platform issues. Rotational shifts are expected, with initial hours 07:00–16:00 or 10:00–19:00, and potential 24/7 rotations later.

Qualifications

• Fluent Spanish and English.
• Experience in digital marketing or paid campaigns.
• Previous contact-centre or customer service experience, preferably in advertising tech.
• Familiarity with social media platforms and basic digital advertising concepts.
• Willingness to work rotational shifts.

Responsibilities

• Assist customers with digital advertising and social media-related queries.
• Provide support with advertising campaigns and platform-related issues.
• Help customers understand digital advertising products and services.
• Deliver professional customer service and resolve queries effectively.

Skills

Spanish language

English language

Customer service

Digital marketing

Social media

Communication skills

Shift flexibility

Education

Marketing degree (advantage)

Job description

Cross Border Talents in Lisbon is seeking a Spanish and English-speaking Customer Support Specialist to join on-site in Lisbon. The role focuses on digital advertising queries and campaign support.

You will assist customers with digital advertising products, provide professional service, and handle platform issues. Rotational shifts are expected, with initial hours 07:00–16:00 or 10:00–19:00, and potential 24/7 rotations later.