Junior ERP & AI-Driven Systems Analyst

team.blue; Portugal; Teletrabalho; EUR 28 000 - 42 000; Tempo integral

Resumo da oferta

team.blue is seeking a proactive Business System Analyst to support BAU ERP operations, drive process improvements, and champion AI-enabled automation across finance and ERP. You will coordinate with Finance, IT, and Data teams, manage JIRA tickets, and align automation initiatives with governance and data privacy standards.

The role emphasizes cross-functional collaboration in an international environment, AI tooling adoption, and continuous improvement across P2R, P2P, and OTC processes.

Qualificações

• Bachelor’s degree in Business, IT, or a related field.
• Excellent communication skills in English (written and spoken).
• 2 to 3 years of experience in a Business Systems Analyst, ERP Analyst, or similar role.
• Experience managing JIRA tickets and working in structured BAU environments.
• Knowledge of ERP process areas (P2P, OTC, R2R) and automation initiatives.
• Familiarity with AI tools and technologies applied in a business or Finance context.
• Understanding of responsible AI usage, data privacy, and governance considerations.
• Ability to work independently in a fast-paced, international environment.

Responsabilidades

• Monitor BAU support activities related to ERP and Finance systems.
• Review, prioritise, and track JIRA tickets (incidents, service requests, and change requests).
• Ensure proper documentation, classification, and follow-up of tickets.
• Maintain clear communication with stakeholders on ticket status and ETAs.
• Identify process gaps and inefficiencies in ERP and Finance workflows (P2P, OTC, R2R).
• Gather business requirements and translate them into functional specifications.
• Support the design and implementation of process improvements and automation initiatives, including AI-assisted workflows.
• Explore AI tools (e.g. copilots, LLM-based assistants, RPA) to automate repetitive Finance and ERP tasks.
• Work closely with Integration and Data teams to ensure alignment across systems.
• Champion the adoption of AI and intelligent automation within Finance and ERP operations.
• Collaborate with IT and Data teams to pilot and scale AI-driven process improvements.
• Stay current with emerging AI tools and trends relevant to Finance transformation and ERP ecosystems.
• Support the documentation and governance of AI initiatives, ensuring responsible and compliant use.
• Ensure proper tracking and reporting of BAU and enhancement activities.
• Support backlog grooming and prioritisation.
• Prepare regular status updates for stakeholders.
• Maintain documentation of processes, workflows, system changes, and automation solutions.

Conhecimentos

Business Systems Analysis

ERP knowledge (P2P, OTC, R2R)

JIRA ticket management

Analytical and problem-solving

English communication

Formação académica

Bachelor’s degree in Business, IT, or related field

Ferramentas

JIRA

Microsoft Copilot

ChatGPT

UiPath

Power Automate

Descrição da oferta de emprego

team.blue is seeking a proactive Business System Analyst to support BAU ERP operations, drive process improvements, and champion AI-enabled automation across finance and ERP. You will coordinate with Finance, IT, and Data teams, manage JIRA tickets, and align automation initiatives with governance and data privacy standards.

The role emphasizes cross-functional collaboration in an international environment, AI tooling adoption, and continuous improvement across P2R, P2P, and OTC processes.