Junior ERP & AI Automation Analyst

team.blue Global; Lisboa; Sur place; EUR 42 000 - 54 000; Plein temps

Résumé du poste

team.blue Global in Lisbon is seeking a proactive and detail-oriented Business System Analyst to support BAU ERP operations and drive process enhancements. You will enable Agile delivery, bridge Finance, IT, and Systems teams, and ensure effective ticket management across ERP initiatives.

You will also explore AI-assisted workflows, automation, and governance to improve efficiency and smarter decision-making in a fast-paced, international environment.

Qualifications

• Bachelor’s degree in Business, IT, or a related field.
• Excellent communication skills in English (written and spoken).
• 2–3 years of experience as a Business Systems Analyst or ERP Analyst.
• Experience managing JIRA tickets in BAU environments.
• Knowledge of ERP process areas (P2P, OTC, R2R) and automation initiatives.
• Familiarity with AI tools in a business/Finance context.

Responsabilités

• Monitor BAU support activities related to ERP and Finance systems.
• Review, prioritise, and track JIRA tickets (incidents, service requests, and change requests).
• Ensure proper documentation, classification, and follow-up of tickets.
• Maintain clear communication with stakeholders on ticket status and ETAs.
• Identify process gaps and inefficiencies in ERP and Finance workflows (P2P, OTC, R2R).
• Gather business requirements and translate them into functional specifications.
• Support design and implementation of process improvements and automation initiatives, including AI-assisted workflows.
• Explore AI tools (Copilot, LLM-based assistants, RPA) to automate repetitive Finance & ERP tasks.
• Work with Integration and Data teams to ensure alignment across systems.
• Champion the adoption of AI and intelligent automation within Finance and ERP operations.
• Prepare regular status updates for stakeholders and maintain process documentation.

Connaissances

Communication in English

Analytical skills

Problem-solving

ERP knowledge

JIRA experience

BAU operations

Formation

Bachelor's degree in Business/IT

Outils

JIRA

UiPath

Power Automate

Copilot / ChatGPT

Description du poste

team.blue Global in Lisbon is seeking a proactive and detail-oriented Business System Analyst to support BAU ERP operations and drive process enhancements. You will enable Agile delivery, bridge Finance, IT, and Systems teams, and ensure effective ticket management across ERP initiatives.

You will also explore AI-assisted workflows, automation, and governance to improve efficiency and smarter decision-making in a fast-paced, international environment.