ERP & Finance AI-Driven Process Analyst

Jobtailor; Lisboa; Presencial; EUR 42 000 - 65 000; Tempo integral

Resumo da oferta

Jobtailor is seeking a pragmatic Business Systems Analyst to support ERP and Finance systems in a fast-paced, international environment in Lisbon. You will monitor BAU activities, manage JIRA tickets, and translate business requirements into functional specs.

The role emphasizes process improvement, automation initiatives including AI tools, and governance of AI-driven solutions. You will collaborate with Integration, Data, and IT teams and keep stakeholders updated on status and ETA.

Qualificações

• Bachelor's degree in Business, IT, or related field.
• Excellent communication skills in English.
• Strong analytical and problem-solving abilities with attention to detail.
• 3–5 years of experience as a Business Systems Analyst or ERP Analyst.
• Experience managing JIRA tickets in BAU environments.
• Familiarity with ERP processes (P2P, OTC, R2R) and automation initiatives.
• Familiarity with AI tools (Microsoft Copilot, ChatGPT) and RPA platforms.
• Understanding of responsible AI usage, data privacy and governance.
• Ability to work independently in a fast-paced, international environment.

Responsabilidades

• Monitor BAU support activities for ERP and Finance systems.
• Review, prioritise, and track JIRA tickets (incidents, requests, changes).
• Ensure proper documentation and follow-up of tickets.
• Maintain stakeholder communication on ticket status and ETAs.
• Identify gaps and inefficiencies in ERP/Finance workflows (P2P, OTC, R2R).
• Translate business requirements into functional specifications.
• Support process improvements and AI-driven automation initiatives.
• Collaborate with Integration, Data, and IT teams on AI pilots.
• Stay current with AI tools and trends relevant to Finance transformation.
• Govern AI initiatives with responsible use documentation.
• Track BAU and enhancement activities; backlog grooming.
• Prepare regular stakeholder status updates.
• Document processes, workflows, changes, and automation solutions.

Conhecimentos

Communication skills

Analytical thinking

Problem solving

Attention to detail

Independent work

Stakeholder communication

Formação académica

Bachelor's degree in Business, IT, or related field

Ferramentas

JIRA

Microsoft Copilot

ChatGPT

UiPath

Power Automate

Descrição da oferta de emprego

Jobtailor is seeking a pragmatic Business Systems Analyst to support ERP and Finance systems in a fast-paced, international environment in Lisbon. You will monitor BAU activities, manage JIRA tickets, and translate business requirements into functional specs.

The role emphasizes process improvement, automation initiatives including AI tools, and governance of AI-driven solutions. You will collaborate with Integration, Data, and IT teams and keep stakeholders updated on status and ETA.