Junior ERP & Finance AI Automation Analyst

Jobtailor; Lisboa; Presencial; EUR 35 000 - 48 000; Tempo integral

Resumo da oferta

Jobtailor is seeking a Business Systems Analyst to monitor BAU ERP/Finance systems and manage JIRA tickets, ensuring clear documentation and timely updates. You will identify process gaps and translate business needs into functional specs, supporting AI-driven automation initiatives.

Ideal candidates have 2–3 years in a BAU ERP role, with solid English communication, and familiarity with AI tools like Copilot, ChatGPT, UiPath, and Power Automate.

Qualificações

• Bachelor’s degree in Business, IT, or related field.
• Excellent written and spoken English communication skills.
• 2–3 years of experience in a Business Systems Analyst/ERP Analyst role.
• Experience managing JIRA tickets in structured BAU environments.
• Knowledge of ERP areas: P2P, OTC, R2R.
• Familiarity with AI tools (Copilot, ChatGPT, UiPath, Power Automate) in business/Finance contexts.
• Understanding of data privacy, governance, and responsible AI usage.

Responsabilidades

• Monitor BAU support activities related to ERP and Finance systems.
• Review, prioritise, and track JIRA tickets (incidents, service requests, changes).
• Ensure proper ticket documentation, classification, and follow-up.
• Communicate ticket status and ETAs to stakeholders.
• Identify process gaps and inefficiencies in ERP and Finance workflows.
• Gather business requirements and translate into functional specs.
• Support process improvements and automation initiatives, including AI-assisted workflows.
• Explore copilots, LLM-based assistants, and RPA to automate repetitive tasks.
• Collaborate with Integration, Data, and IT teams on improvements.
• Champion AI and intelligent automation adoption within Finance and ERP operations.
• Pilot and scale AI-driven process improvements.
• Stay current with emerging AI tools relevant to Finance transformation and ERP.

Conhecimentos

ERP Process Knowledge

JIRA Ticket Management

AI Tools Familiarity

Analytical Problem-Solving

Stakeholder Communication

Formação académica

Bachelor’s degree

Ferramentas

Microsoft Copilot

ChatGPT

UiPath

Power Automate

Descrição da oferta de emprego

Jobtailor is seeking a Business Systems Analyst to monitor BAU ERP/Finance systems and manage JIRA tickets, ensuring clear documentation and timely updates. You will identify process gaps and translate business needs into functional specs, supporting AI-driven automation initiatives.

Ideal candidates have 2–3 years in a BAU ERP role, with solid English communication, and familiarity with AI tools like Copilot, ChatGPT, UiPath, and Power Automate.