Italy Account Manager (m/f/d)

Autodoc; Lisboa; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Meal allowance

Healthcare plan

Mental wellbeing program

Car parts discount

Learning & development

Language classes

Job summary

AUTODOC is expanding across Europe, and the Italian market offers significant opportunities for growth. You will focus on strengthening our seller network, onboarding high-potential Italian sellers and helping them grow on our platform.

In this role, you will work with cross-functional teams to improve seller performance, expand product categories, and develop cross-border trade opportunities across Europe. A collaborative, data-driven mindset is essential to drive GMV growth.

Qualifications

• Native-level Italian language proficiency and professional working proficiency in English. Additional languages are an advantage.
• Two to four years of experience in account management, partner management or business development, ideally within e-commerce, marketplaces or retail.
• Proven ability to build and maintain strong commercial relationships, with excellent communication and negotiation skills.
• Strong organisational and prioritisation skills, with a structured approach to managing commercial activities and seller relationships.
• An analytical and results-driven mindset, with the ability to use data and reporting tools to assess performance and identify opportunities for improvement.
• Knowledge of automotive product categories is a strong advantage, alongside the ability to quickly develop expertise in new categories.
• Experience in cross-border sales or international e-commerce is an advantage.
• A collaborative and proactive approach, with the ability to work effectively across teams and contribute to shared business goals.

Responsibilities

• Identify, approach and onboard high-potential sellers, building long-term, trust-based partnerships.
• Manage and optimise a portfolio of sellers, focusing on priority product categories and identified assortment gaps.
• Support sellers in expanding their business across European markets through cross-border trade opportunities.
• Guide sellers through onboarding, ensuring data accuracy, competitive pricing and catalogue compliance.
• Monitor seller performance, identify opportunities for improvement and help resolve operational challenges in collaboration with internal teams.
• Maintain an accurate and up-to-date pipeline in HubSpot, documenting seller interactions and progress.
• Collaborate with Category Development Management and other internal stakeholders to align category priorities, improve assortment quality and support marketplace growth.

Skills

Italian language

English language

Account management

Negotiation

Communication

Cross-border sales

Job description

Engineered in Berlin. Driving the Future of Europe.

At AUTODOC, we are proud to be a homegrown European success story. Founded in Berlin in 2008 and still headquartered in the heart of the continent today, we have evolved into Europe’s leading online platform for the automotive aftermarket. With a growth rate of 20% year-over-year, our strength lies in our unique identity: we are a digital-first, e-commerce powerhouse disrupting a traditionally offline industry with our expansive reach across 27 European countries. We blend high-tech innovation with staying agile and close connection to the markets we serve to make taking care of your vehicle easier and more affordable for everyone.

Today, our team of more than 5,500 professionals from over 50 different countries work together to redefine mobility and are living examples of European ingenuity. Bring your talent and expertise to a company that is building a sustainable, tech-driven future for all drivers.

Come join us and impact the future of AUTODOC!

Job Description

About the role

As AUTODOC Marketplace continues to expand across Europe, the Italian market offers significant opportunities for growth. Our focus is on strengthening our seller network, expanding our product assortment and addressing gaps in key automotive categories. Building strong, long-term relationships with sellers is essential to achieving these ambitions and helping our partners grow their businesses across European markets.

To achieve this goal, we are hiring an Italy Account Manager. You will identify new business opportunities, engage high-potential sellers and support their onboarding and ongoing performance, ensuring they can successfully grow their presence on our platform.

As part of our Marketplace team, you will work closely with colleagues across different functions to improve seller performance, strengthen our product offering and contribute to gross merchandise value (GMV) growth. You will also support sellers in exploring cross-border opportunities, helping them expand beyond their domestic market.

This is an opportunity to take ownership of your seller portfolio, develop your commercial expertise and make a meaningful contribution to the growth of an expanding European marketplace.

What you will do

• Identify, approach and onboard high-potential sellers, building long-term, trust-based partnerships.
• Manage and optimise a portfolio of sellers, focusing on priority product categories and identified assortment gaps.
• Support sellers in expanding their business across European markets through cross-border trade opportunities.
• Guide sellers through the onboarding process, ensuring data accuracy, competitive pricing and catalogue compliance.
• Monitor seller performance, identify opportunities for improvement and help resolve operational challenges in collaboration with internal teams.
• Maintain an accurate and up-to-date pipeline in HubSpot, documenting seller interactions and progress.
• Collaborate with Category Development Management and other internal stakeholders to align category priorities, improve assortment quality and support marketplace growth.

Qualifications

What you bring to the role

• Native-level Italian language proficiency and professional working proficiency in English. Additional languages are an advantage.
• Two to four years of experience in account management, partner management or business development, ideally within e-commerce, marketplaces or retail.
• Proven ability to build and maintain strong commercial relationships, with excellent communication and negotiation skills.
• Strong organisational and prioritisation skills, with a structured approach to managing commercial activities and seller relationships.
• An analytical and results-driven mindset, with the ability to use data and reporting tools to assess performance and identify opportunities for improvement.
• Knowledge of automotive product categories is a strong advantage, alongside the ability to quickly develop expertise in new categories.
• Experience in cross-border sales or international e-commerce is an advantage.
• A collaborative and proactive approach, with the ability to work effectively across teams and contribute to shared business goals.

Additional Information

What do we offer?

• Competitive salaries based on your professional experience
• Fast growing international company with stable employment
• Annual vacation of 25 working days and 1 additional day off on your birthday
• Day off on Municipality day and Carnaval
• Meal Allowance (8 euros per working day)
• Fidelidade Healthcare Plan (Comprehensive health coverage with the option to include your partner and children at discounted rates).
• Mental Wellbeing Program through the OpenUp platform
• AUTODOC corporate discount for purchasing car parts at special rates for personal use
• Learning & Development (over 650 courses on soft and hard skills on our e-learning platform)
• Free English and German language classes (after probation period)

This job was posted on 27/10/2026, and is considering applications up to 6 weeks from this date.