Italian Tech Support Specialist - Remote (Portugal-based)

Cbtalents; Guimarães; Teletrabalho; EUR 24 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Remote work in Portugal

Competitive salary

Resumo da oferta

Cbtalents is hiring an Italian-speaking Technical Customer Support Specialist for a remote role based in Portugal. You will support customers in Italian and English, troubleshoot technical inquiries, document cases, and help turn challenging situations into positive experiences.

This remote position requires based in Portugal or willingness to relocate; relocation support is provided. Excellent communication and problem-solving skills are essential.

Qualificações

• Fluent in Italian and English.
• Tech-savvy with strong communication.
• Experience in customer service is preferred.

Responsabilidades

• Provide technical customer service and support.
• Identify, troubleshoot, and resolve customer issues.
• Document cases accurately and follow up until resolution.
• Explain technical solutions clearly to customers.
• Maintain a positive customer experience and loyalty.

Conhecimentos

Italian fluency

English fluency

Customer support

Tech-savvy

Descrição da oferta de emprego

Cbtalents is hiring an Italian-speaking Technical Customer Support Specialist for a remote role based in Portugal. You will support customers in Italian and English, troubleshoot technical inquiries, document cases, and help turn challenging situations into positive experiences.

This remote position requires based in Portugal or willingness to relocate; relocation support is provided. Excellent communication and problem-solving skills are essential.