Italian Tech Support Specialist — Remote (Portugal)

Cbtalents; Coimbra; Teletrabalho; EUR 30 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Remote work model, based in Portugal

Relocation support provided

Resumo da oferta

Cbtalents is seeking an Italian-speaking Technical Customer Support Specialist to join a Portugal-based remote team. You will handle customer inquiries in Italian and English, troubleshoot technical issues, and document cases to ensure a seamless customer experience from anywhere in Portugal or while relocating.

In this role, relocation support is provided for eligible candidates. A tech-savvy mindset, strong communication, and empathy are essential to turning challenging situations into

Qualificações

• Fluent in Italian and English.
• Tech-savvy with ability to handle technical inquiries.
• Strong communication and problem-solving skills.
• Customer service experience preferred.

Responsabilidades

• Provide technical customer service and support
• Identify, troubleshoot, and resolve customer issues efficiently
• Handle inquiries with professionalism and empathy
• Explain technical solutions clearly to customers
• Track issues and ensure accurate documentation

Conhecimentos

Italian & English fluency

Strong communication

Empathetic & patient

Detail-oriented

Descrição da oferta de emprego

Cbtalents is seeking an Italian-speaking Technical Customer Support Specialist to join a Portugal-based remote team. You will handle customer inquiries in Italian and English, troubleshoot technical issues, and document cases to ensure a seamless customer experience from anywhere in Portugal or while relocating.

In this role, relocation support is provided for eligible candidates. A tech-savvy mindset, strong communication, and empathy are essential to turning challenging situations into