Italian-Speaking Solutions Consultant | Relocation Included

Recruitment By Ierotheos; Portugal; On-site; EUR 20,000 - 28,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Relocation Concierge

Monthly Performance Bonus

And Much More

Job summary

Mercier Consultancy Group is seeking an Italian-speaking Solutions Consultant for an on-site role in Bulgaria. You will deliver elite customer support, resolve technical issues, and collaborate with international teams across time zones.

Requirements include native or fluent Italian, EU passport, willingness to relocate, and prior customer-facing experience. The package includes relocation, training, health insurance, and a monthly salary.

Qualifications

• Native or fluent Italian (spoken and written).
• Valid EU passport.
• Willingness to relocate for an on-site role in Bulgaria.
• Previous customer-facing experience desirable.

Responsibilities

• Deliver exceptional service to clients as the primary contact within Customer Support Services.
• Resolve complex technical and account issues in Italian with empathy.
• Maintain high customer satisfaction by providing tailored solutions.
• Collaborate with international teams across time zones.
• Document interactions accurately in CRM systems.
• Identify opportunities to improve service protocols and efficiency.
• Stay updated on product knowledge to provide authoritative guidance.

Skills

Italian language

Customer service

Communication

Troubleshooting

Team collaboration

Tools

CRM systems

Job description

Mercier Consultancy Group is seeking an Italian-speaking Solutions Consultant for an on-site role in Bulgaria. You will deliver elite customer support, resolve technical issues, and collaborate with international teams across time zones.

Requirements include native or fluent Italian, EU passport, willingness to relocate, and prior customer-facing experience. The package includes relocation, training, health insurance, and a monthly salary.