Italian speaking -Support Center Representative Remote in PT

Cbtalents; Braga; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary and performance-based incentives

Full training provided

Opportunity for career growth in an international environment

Job summary

A multinational recruitment firm is looking for Italian Customer Service Representatives to work remotely from anywhere in Portugal. This role involves handling inbound customer inquiries and delivering exceptional customer service in a dynamic, multicultural environment. Proficiency in Italian at C1/C2 level is required. Competitive salary and performance incentives offered.

Qualifications

• Must hold a European passport; visa sponsorship is not provided.
• Previous experience in customer service is advantageous but not required.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Skills

Proficiency in Italian (C1/C2 level)

Exceptional problem-solving skills

Interpersonal skills

Job description

Italian speaking -Support Center Representative Remote in PT

Job Openings Italian speaking -Support Center Representative Remote in PT

About the job Italian speaking -Support Center Representative Remote in PT

Are you an Italian speaker looking for an exciting opportunity abroad?

We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. If you are already living in Portugal, this position is fully remote, allowing you to work from anywhere in the country—except the islands. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities

• Handle inbound customer inquiries via phone, email, and chat
• Assist with product information, troubleshooting, and issue resolution
• Deliver excellent customer service while ensuring a positive customer experience
• Follow up on customer requests and escalate issues when necessary

• Proficiency in Italian (C1/C2 level)
• Already residing in Portugal (remote work available from any city except the islands)
• Exceptional problem-solving and interpersonal skills
• Must hold a European passport (visa sponsorship is not provided)
• Previous experience in customer service is advantageous but not required

What’s Offered

• Competitive salary and performance-based incentives
• Full training provided
• Opportunity to work in an international environment with career growth potential