Italian speaking -Customer Support Representative Remote in PT

Cbtalents; Cascais; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary and performance-based incentives

Full training provided

Opportunity to work in an international environment with career growth potential

Job summary

A leading recruitment agency is seeking an Italian-speaking Customer Support Representative to work remotely from anywhere in Portugal. This role involves handling customer inquiries, providing product support, and delivering outstanding service in a multicultural team. Candidates must have proficiency in Italian and a European passport. The position offers competitive salary, full training, and opportunities for career growth.

Qualifications

• Must hold a European passport.
• Previous experience in customer service is advantageous but not required.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Skills

Proficiency in Italian (C1/C2 level)

Exceptional problem-solving skills

Interpersonal skills

Job description

Italian speaking -Customer Support Representative Remote in PT

Job Openings Italian speaking -Customer Support Representative Remote in PT

About the job Italian speaking -Customer Support Representative Remote in PT

Are you an Italian speaker looking for an exciting opportunity abroad?

We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. If you are already living in Portugal, this position is fully remote, allowing you to work from anywhere in the country—except the islands. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities:
Handle inbound customer inquiries via phone, email, and chat
Assist with product information, troubleshooting, and issue resolution
Deliver excellent customer service while ensuring a positive customer experience
Follow up on customer requests and escalate issues when necessary

• Proficiency in Italian (C1/C2 level)
• Already residing in Portugal (remote work available from any city except the islands)
• Exceptional problem-solving and interpersonal skills
• Must hold a European passport (visa sponsorship is not provided)
• Previous experience in customer service is advantageous but not required

What’s Offered:
Competitive salary and performance-based incentives
Full training provided
Opportunity to work in an international environment with career growth potential