Italian Speaking -Customer Relations Associate Remote In Pt

Cbtalents; Leiria; A distancia; EUR 18.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Performance-based incentives

Full training provided

Career growth potential

Career growth

Descripción de la vacante

A dynamic customer service company is seeking Italian Customer Service Representatives to work remotely from anywhere in Portugal. This role involves handling customer inquiries, resolving issues, and providing excellent service. Candidates must be proficient in Italian and hold a European passport. This position offers a competitive salary, full training, and opportunities for career growth.

Formación

• Proficiency in Italian (C1/C2 level).
• Exceptional problem-solving and interpersonal skills.
• Must hold a European passport.
• Previous customer service experience is advantageous but not required.

Responsabilidades

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on requests and escalate issues when necessary.

Conocimientos

Italian language

Problem-solving

Interpersonal skills

European passport

Descripción del empleo

Overview

Italian speaking -Customer Relations Associate Remote in PT

About the job

Are you an Italian speaker looking for an exciting opportunity abroad?

We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. If you are already living in Portugal, this position is fully remote, allowing you to work from anywhere in the country—except the islands. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities

• Handle inbound customer inquiries via phone, email, and chat
• Assist with product information, troubleshooting, and issue resolution
• Deliver excellent customer service while ensuring a positive customer experience
• Follow up on customer requests and escalate issues when necessary

Qualifications

• Proficiency in Italian (C1/C2 level)
• Already residing in Portugal (remote work available from any city except the islands)
• Exceptional problem-solving and interpersonal skills
• Must hold a European passport (visa sponsorship is not provided)
• Previous experience in customer service is advantageous but not required

What’s Offered

Competitive salary and performance-based incentives

Full training provided

Opportunity to work in an international environment with career growth potential