Italian speaking -Customer Support Representative Remote in PT

Cbtalents; Coimbra; Remote; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Full training provided

Career growth opportunities

Job summary

An international recruitment agency is seeking Italian-speaking Customer Service Representatives for a remote role in Portugal. Responsibilities include handling customer inquiries and delivering positive experiences. Candidates must have C1/C2 proficiency in Italian, problem-solving skills, and a European passport. The position offers competitive salary and performance incentives.

Qualifications

• Fluent in Italian (C1/C2 level).
• Exceptional problem-solving and interpersonal skills.
• Must hold a European passport.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service and ensure a positive experience.

Skills

Proficiency in Italian

Problem-solving skills

Interpersonal skills

Job description

Overview

Job Openings Italian speaking -Customer Support Representative Remote in PT

Are you an Italian speaker looking for an exciting opportunity abroad?

We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. If you are already living in Portugal, this position is fully remote, allowing you to work from anywhere in the country—except the islands. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat
• Assist with product information, troubleshooting, and issue resolution
• Deliver excellent customer service while ensuring a positive customer experience
• Follow up on customer requests and escalate issues when necessary

Qualifications

• Proficiency in Italian (C1/C2 level)
• Already residing in Portugal (remote work available from any city except the islands)
• Exceptional problem-solving and interpersonal skills
• Must hold a European passport (visa sponsorship is not provided)
• Previous experience in customer service is advantageous but not required

What’s Offered

What’s Offered:

• Competitive salary and performance-based incentives
• Full training provided
• Opportunity to work in an international environment with career growth potential