Italian Speaking -Customer Support Representative Remote In Pt

Cbtalents; Lisboa; Remote; EUR 18,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Full training provided

Career growth potential

Job summary

A staffing agency in Portugal is looking for Italian speaking Customer Support Representatives to join an international team. This fully remote position allows you to work from anywhere in the mainland. You will be responsible for assisting customers with inquiries and troubleshooting. Proficiency in Italian and residing in Portugal are required. A competitive salary and training are offered.

Qualifications

• C1/C2 level of Italian is required.
• Residing in Portugal is mandatory.
• Exceptional problem-solving and interpersonal skills are needed.
• Excellent problem-solving and interpersonal skills.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Skills

Proficiency in Italian

Problem-solving skills

Interpersonal skills

Job description

Overview

Job openings Italian speaking -Customer Support Representative Remote in PT

About the job

Are you an Italian speaker looking for an exciting opportunity abroad?

We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. If you are already living in Portugal, this position is fully remote, allowing you to work from anywhere in the country—except the islands. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat
• Assist with product information, troubleshooting, and issue resolution
• Deliver excellent customer service while ensuring a positive customer experience
• Follow up on customer requests and escalate issues when necessary

Qualifications

• Proficiency in Italian (C1/C2 level)
• Already residing in Portugal (remote work available from any city except the islands)
• Exceptional problem-solving and interpersonal skills
• Must hold a European passport (visa sponsorship is not provided)
• Previous experience in customer service is advantageous but not required

What’s Offered

• Competitive salary and performance-based incentives
• Full training provided
• Opportunity to work in an international environment with career growth potential