Italian Speaking Customer Service Representative

Nomadify; Lisboa; Presencial; EUR 12 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Paid training

Multicultural workplace

Resumo da oferta

Nomadify seeks an Italian-speaking Customer Service Representative in Portugal. You will manage customer inquiries via phone, email, or live chat, provide clear, friendly, and professional support, and document interactions in our system.

We welcome learners with English at B1 or higher and EU citizenship or a valid Portuguese work permit. Relocation support, paid training, and a multicultural, dynamic environment await you.

Qualificações

• Italian-speaking customer service ability
• Good command of English at least B1
• EU citizen or valid Portugal work permit

Responsabilidades

• Handle customer inquiries via phone, email, or live chat
• Provide clear, friendly, and professional support
• Record and document customer interactions in the system
• Maintain quality and service standards
• Collaborate with international teams when necessary

Conhecimentos

Italian language

English level

EU work eligibility

Descrição da oferta de emprego

Italian Speaking Customer Service Representative

Customer Service Representative – Italian Speaking

Location: Portugal

For an international company based in Portugal, we are looking for Italian-speaking team members.

Key Responsibilities:

• Manage customer inquiries via phone, e-mail, or live chat.
• Provide clear, friendly, and professional support.
• Deliver accurate, solution-oriented information.
• Record and document customer interactions in the system.
• Maintain quality and service standards.
• Collaborate with international teams when necessary.

No prior customer service experience is required.

This position is for you if you:

• Have an English level of B1 or higher.
• Are ready to live and work in Portugal.
• Are motivated, reliable, and eager to learn.
• Are open to a multicultural work environment.
• Are an EU citizen or hold a valid work permit for Portugal.

What we offer:

• Paid training and a structured onboarding process.
• A multicultural, young, and dynamic work environment.
• International professional experience within a global company.
• Valuable communication and business skills to boost your future career.
• Relocation Support: We offer a relocation package to assist you with your move. Full details regarding the process and benefits will be discussed during your interview.