Italian Speaking Customer Service Representative

Nomadify; Coimbra; Presencial; EUR 10 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Paid training

Resumo da oferta

Nomadify in Portugal is seeking an Italian-speaking Customer Service Advisor to handle inquiries via phone, e-mail, or live chat. No prior customer service experience is required, and relocation support is provided.

You will join a multicultural, dynamic team and receive paid training to build strong communication and problem-solving skills for an international company.

Responsabilidades

• Manage customer inquiries via phone, e-mail, or live chat.
• Provide clear, friendly, and professional support.
• Deliver accurate, solution-oriented information.
• Record and document customer interactions in the system.
• Maintain quality and service standards.
• Collaborate with international teams when necessary.

Conhecimentos

Italian language

English (B1+)

Descrição da oferta de emprego

Italian Speaking Customer Service Representative

Italian SpeakingCustomer Success Representative

Location: Portugal

For an international company based in Portugal, we are looking for Italian-speaking Customer Service Advisors.

Key Responsibilities:

• Manage customer inquiries via phone, e-mail, or live chat.
• Provide clear, friendly, and professional support.
• Deliver accurate, solution-oriented information.
• Record and document customer interactions in the system.
• Maintain quality and service standards.
• Collaborate with international teams when necessary.

No prior customer service experience is required.

This position is for you if you:

• Have an English level of B1 or higher.
• Are ready to live and work in Portugal.
• Are motivated, reliable, and eager to learn.
• Are open to a multicultural work environment.
• Are an EU citizen or hold a valid work permit for Portugal.

What we offer:

• Paid training and a structured onboarding process.
• A multicultural, young, and dynamic work environment.
• International professional experience within a global company.
• Valuable communication and business skills to boost your future career.
• Relocation Support: We offer a relocation package to assist you with your move. Full details regarding the process and benefits will be discussed during your interview.