Italian Speaking Customer Service Representative

Nomadify; Aveiro; Presencial; EUR 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid training

Relocation support

Multicultural environment

Resumo da oferta

Nomadify in Portugal is seeking an Italian-speaking Customer Service Representative to handle inquiries via phone, email, or live chat and deliver clear, friendly support. You will record interactions in the system, collaborate with international teams, and participate in paid training within a multicultural environment.

EU citizen or valid work permit for Portugal is required. Relocation support is provided, with a structured onboarding process designed to help you settle in quickly and grow

Qualificações

• Italian language required or strong proficiency.
• Excellent communication skills in English (B1 or higher).
• Willingness to live and work in Portugal.

Responsabilidades

• Handle customer inquiries via phone, email, or live chat.
• Provide clear, friendly, and professional support.
• Deliver accurate, solution-oriented information.
• Record and document customer interactions in the system.
• Maintain quality and service standards.
• Collaborate with international teams when necessary.

Conhecimentos

Italian language

Descrição da oferta de emprego

Italian Speaking Customer Service Representative

Location: Portugal

For an international company based in Portugal, we are looking for Italian-speaking Customer Service Advisors.

Key Responsibilities:

• Manage customer inquiries via phone, e-mail, or live chat.
• Provide clear, friendly, and professional support.
• Deliver accurate, solution-oriented information.
• Record and document customer interactions in the system.
• Maintain quality and service standards.
• Collaborate with international teams when necessary.

No prior customer service experience is required.

This position is for you if you:

• Have an English level of B1 or higher.
• Are ready to live and work in Portugal.
• Are motivated, reliable, and eager to learn.
• Are open to a multicultural work environment.
• Are an EU citizen or hold a valid work permit for Portugal.

What we offer:

• Paid training and a structured onboarding process.
• A multicultural, young, and dynamic work environment.
• International professional experience within a global company.
• Valuable communication and business skills to boost your future career.
• Relocation Support: We offer a relocation package to assist you with your move. Full details regarding the process and benefits will be discussed during your interview.