Italian-Speaking Customer Service Advisor

Cross Border Talents; Lisboa; Presencial; EUR 16 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance-based bonus

International work environment

Structured onboarding process

Resumo da oferta

Cross Border Talents in Lisbon is seeking an Italian-speaking Customer Service professional to join an international project. You will serve as the first point of contact for customers, providing support in Italian and English from an on-site Lisbon office.

Daily duties include handling inquiries, delivering professional assistance, and upholding a positive customer experience in a dynamic environment. The role offers an international setting and a structured onboarding process.

Qualificações

• Fluent Italian language skills required.
• Good command of English.
• Strong customer communication abilities.
• Customer-oriented mindset.

Responsabilidades

• Provide professional customer support.
• Respond to customer inquiries.
• Assist customers as their first point of contact.
• Maintain a positive and service-oriented customer experience.

Conhecimentos

Italian

English

Customer communication

Customer-oriented

Descrição da oferta de emprego

Main Requirements

• Fluent Italian
• Good command of English
• Strong customer communication skills
• Customer-oriented mindset
• Eligible to work in Portugal

About the Role

We are looking for an Italian-speaking Customer Service professional to join an international project in Lisbon.

You will serve as a first point of contact for customers, providing support in Italian and English from an on-site Lisbon office.

Key Responsibilities

• Provide professional customer support
• Respond to customer inquiries
• Assist customers as their first point of contact
• Maintain a positive and service-oriented customer experience

What We Offer

• Performance-based bonus
• International work environment
• Structured recruitment and onboarding process

Schedule

Monday to Friday, including bank holidays, with rotational shifts between 07:30 and 20:00.

Weekends off.

Expected start date: 8 October 2026