Italian Speaking Customer Service

CBT; Lisboa; Teletrabalho; EUR 13 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonus

Meal allowance

Transport allowance

Health insurance

Resumo da oferta

A dynamic customer service provider is seeking an Italian + English-speaking Customer Service Representative to provide excellent service remotely from Lisbon. Candidates must possess strong communication and problem-solving skills, and be comfortable in a fast-paced environment. Work involves a Monday to Saturday schedule, with rotational days off, and includes various incentives like performance bonuses, meal allowances, and health insurance. Join us to work from home while delivering quality service to international customers.

Qualificações

• Excellent communication skills in Italian and English.
• Comfortable in a customer service role.
• Ability to adapt to rotational schedules from Monday to Saturday.

Responsabilidades

• Deliver excellent service to customers.
• Assist in problem-solving for customer queries.

Conhecimentos

Strong communication skills

Problem-solving skills

Ability to work in a fast-paced environment

Problem-solving

Descrição da oferta de emprego

About the job Italian Speaking Customer Service

Location: Remote in Lisbon, Portugal

Start Date: 23 October 2025

About the Role

We are looking for an Italian + English-speaking Customer Service Representative to join our team and deliver excellent service to our customers. If you are a great communicator, problem-solver, and enjoy helping others, wed love to hear from you!

Work Schedule

• Monday to Saturday (including bank holidays): 08:00 18:00 (Portuguese time)
• Days Off: Sunday + 1 rotational day

Contract Type

• Remote work (based in Lisbon, Portugal)

Salary & Incentives

• Performance bonus: 100 per month (x12 months) based on performance
• Meal allowance: 7.23 per working day
• Transport allowance: 20 per month

Welcome Bonus (for hires starting 1st September onward):

• Paid in 12 monthly instalments during the first year (1/12 per month)
• Conditional on less than 6% unjustified absenteeism in the preceding month
• Not part of the fixed monthly salary package
• Meal allowance (per working day)
• Transport allowance (per month)
• Health insurance: Starts from day 1 (small monthly contribution, free after 6 months of contract)

Requirements

• Strong communication and problem-solving skills
• Comfortable working in a fast-paced customer service environment
• Ability to work on rotational schedules from Monday to Saturday

Why Join Us?

Work from the comfort of your home while helping customers in an international environment. We value teamwork, growth, and work-life balance and we reward good performance!