Customer Service Representative Italian Speaker

CBT; Porto; Presencial; EUR 15 233 - 18 246; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance Bonus

Meal Allowance

Room in shared apartment for relocation

Reimbursement of airfare

Temporary hotel accommodation

Resumo da oferta

A customer service organization in Porto is looking for passionate Italian-speaking Customer Service Representatives. This role offers a remote work option for those residing in mainland Portugal and full relocation support for candidates from abroad. Responsibilities include assisting customers and providing support in a multicultural environment. A strong level of Italian is required alongside a basic knowledge of English. Join us for excellent career progression opportunities in a fast-growing company.

Qualificações

• Native/Fluent Italian (spoken & written).
• Good level of English (B1 minimum).
• Valid work eligibility for Portugal: EU ID or Residence Card.

Responsabilidades

• Assist customers with inquiries in Italian.
• Provide support in a dynamic, multicultural environment.
• Work rotational shifts from Monday to Sunday.

Conhecimentos

Fluent Italian

Good level of English (B1 minimum)

Descrição da oferta de emprego

Customer Service Representative Italian Speaker

About the job Customer Service Representative Italian Speaker

Customer Service Representative Italian Speaker

Porto, Portugal | Remote Option | Start Date: 4th September 2025

We are looking for passionate Italian-speaking Customer Service Representatives to join our team in Porto! If youre customer-focused, tech-savvy, and want to work in a dynamic, multicultural environment, this is your chance.

What We Offer

• Performance Bonus: 50/month (paid 12 times/year)
• Meal Allowance: 7.63/net per working day
• Remote Work Option: Available for candidates residing in mainland Portugal
• Rotative Shifts: Monday to Sunday, 08:0019:00 (possible extension to 21:00)
• Two Rotative Days Off

Exceptional Relocation Support

For candidates from abroad:

• Room in a shared apartment (max. 12 months) at 280/month (all utilities included deducted from payslip)
• Reimbursement of airfare up to 400 in economy class (after 6 months)
• Additional temporary accommodation: hotel room for 28 days (depending on the project)

For candidates relocating within Portugal:

• Possible relocation support if currently in competitor-provided accommodation
• Reimbursement of travel costs up to 150 (after 6 months)
• Temporary hotel stay for 15 days (depending on the project)

Requirements

• Native/Fluent Italian (spoken & written)
• Good level of English (B1 minimum)
• Valid work eligibility for Portugal:
  • EU ID or Residence Card
  • Manifestação de Interesse
  • Visa under consultation (case-by-case)

Why Join Us?

• Inclusive international work environment
• Full relocation support for a smooth start
• Strong career progression opportunities in a fast-growing company
• Supportive training to set you up for success

How to apply:

Send your CV in English to [your recruitment email] with the subject Italian Customer Service Porto.