Italian Customer Service Representative - Lisbon

CBT; Lisboa; Presencial; EUR 20 311 - 24 328; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Transport allowance

Health insurance from Day 1

Airfare reimbursement after 6 months

Accommodation provided

Resumo da oferta

A customer service company in Lisbon is searching for an enthusiastic Italian-speaking Customer Service Representative. This role involves providing exceptional support while working with international clients. Candidates should have at least one year of experience in customer service or sales roles. The position also offers a competitive compensation package, including a welcome bonus and benefits such as health insurance and meal allowances. Join a multicultural team and develop your career with us.

Qualificações

• Minimum 1 year experience in customer service or support.
• Experience in telesales, account management, or business development roles is a must.
• Ability to influence seller success is mandatory.

Responsabilidades

• Provide exceptional customer service and support.
• Drive business development through telesales and account management.
• Build and maintain strong customer relationships.

Conhecimentos

Fluent Italian

Strong communication skills

Sales awareness

Goal-oriented mindset

Descrição da oferta de emprego

Italian Customer Service Representative - Lisbon

Join Our Dynamic Customer Service Team!

Position Overview

We're seeking an enthusiastic Italian-speaking Customer Service Representative to join our growing team in Lisbon! This is an exciting opportunity to work with international clients while developing your career in a supportive, multicultural environment.

Start Date: August 28, 2025

Location: Lisbon, Portugal (On-Site)

Welcome Bonus: 2,000

Schedule

• Current Schedule: Monday to Sunday, rotating shifts
  • 08:00 - 17:00 OR 09:00 - 18:00
  • 2 rotative days off per week
• Future Schedule: 24/7 operations (rotative shifts) - TBC by client

What You'll Do

• Provide exceptional customer service and support
• Drive business development through telesales and account management
• Influence seller success through strategic customer interactions
• Build and maintain strong customer relationships
• Contribute to overall team success and company growth

Requirements

• Fluent Italian (native or near-native level)
• Minimum 1 year experience in:
  • Customer service or support
  • Telesales
  • Account management
  • Customer success roles
  • Business development positions
• Sales awareness and ability to influence seller success (mandatory)
• Strong communication and interpersonal skills
• Goal-oriented mindset with business development focus

Compensation Package

• 2,000 Welcome Bonus

️ Daily Benefits

• Meal allowance: 7.23 per day (average)
• Transport allowance: 20 per month
• Health insurance from Day 1 (monthly contribution required)
• FREE health insurance after 6 months of contract
• Airfare reimbursement up to 400 (Economy class) after 6 months
• Accommodation provided: Shared apartment for up to 12 months
  • Only 280/month with ALL utilities included
  • Deducted directly from payslip
• Note: We only accept candidates from Coimbra to Algarve region

Why Join Us?

• International, multicultural work environment
• Career growth opportunities in customer service and sales
• Opportunity to work with leading brands and clients

Application Process

Ready to take your career to the next level? We want to hear from you!

Apply now and become part of our success story in beautiful Lisbon!