Italian-Speaking Customer Advocate – Lisbon (On-Site)

Concentrix; Lisboa; Presencial; EUR 26 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and performance bonus

Central location in Lisbon

Referral bonus opportunities

Full paid training

Career development programs

Resumo da oferta

Concentrix in Lisbon, Portugal, is hiring a Customer Representative (Italian-speaking) to assist customers through various channels while ensuring high-quality service. You will support booking management and engage with potential customers effectively.

Candidates should be fluent in Italian and English, possess strong communication skills, and be proactive team players. The job offers competitive salary benefits and opportunities for career development.

Qualificações

• High level of Italian and fluency in English.
• Strong communication and active listening skills.
• Ability to identify customer needs and provide solutions.
• Proactive and self-motivated with a collaborative spirit.

Responsabilidades

• Assist customers through multiple channels (email or phone).
• Support customers with booking management and billing issues.
• Engage potential customers through inquiries and suggestions.
• Gather information from new customers and input it into the platform.
• Respond promptly to contact requests.

Conhecimentos

Fluent in Italian (written and oral)

Fluent in English (B2)

Excellent communication skills

Active listening skills

Proactive and self-motivated

Great team player

Descrição da oferta de emprego

Concentrix in Lisbon, Portugal, is hiring a Customer Representative (Italian-speaking) to assist customers through various channels while ensuring high-quality service. You will support booking management and engage with potential customers effectively.

Candidates should be fluent in Italian and English, possess strong communication skills, and be proactive team players. The job offers competitive salary benefits and opportunities for career development.