Italian-Speaking Customer Care Specialist - Lisbon (On-Site)

Concentrix; Lisboa; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary and bonus

Central location in Lisbon

Referral bonus opportunities

Fully paid training

Job summary

Minacs is hiring a Customer Service Representative in Lisbon, Portugal. This role involves engaging with customers, providing guidance on products, and ensuring satisfaction through high performance in service delivery.

Applicants should speak Italian fluently and have strong communication skills. Benefits include a competitive salary, performance bonuses, and training opportunities. Join us and be part of a team that values growth and respects equal opportunities.

Qualifications

• High level of Italian and good level of English required.
• Excellent writing and communication skills necessary.
• Previous customer experience is a plus.

Responsibilities

• Engage with customers through calls or emails to provide guidance.
• Review requests and process accordingly.
• Analyze information and solve problems.
• Work on continuous improvement for customer satisfaction.

Skills

Italian (written and oral)

English (good level)

Excellent communication skills

Problem-solving

Team player

Job description

Minacs is hiring a Customer Service Representative in Lisbon, Portugal. This role involves engaging with customers, providing guidance on products, and ensuring satisfaction through high performance in service delivery.

Applicants should speak Italian fluently and have strong communication skills. Benefits include a competitive salary, performance bonuses, and training opportunities. Join us and be part of a team that values growth and respects equal opportunities.