Italian-Speaking CSR in Lisbon — Training & Career Growth

Concentrix; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and performance bonus

Full paid training

Career development programs

Bring-a-friend bonus opportunities

Resumo da oferta

Concentrix is hiring a Customer Service Representative in Lisbon, Portugal. In this on-site role, you will engage with customers for guidance on products and ensure operational excellence.

The ideal candidate has a high level of Italian and a good command of English, along with strong communication skills and a proactive approach to problem-solving. We offer competitive salary, performance bonuses, and career development programs. Join us and be part of a globally recognized organization!

Qualificações

• High level of Italian and good level of English.
• Excellent writing and communication skills.
• Proactive, results-driven, and a great team player.

Responsabilidades

• Engage with customers to provide guidance on Homeowners’ products.
• Review requests, make decisions, and process accordingly.
• Demonstrate the ability to analyze information and solve problems.
• Continue improvement for customer satisfaction.

Conhecimentos

Italian (written and oral)

English (good level)

Excellent writing and communication skills

Empathy

Team spirit

Problem-solving

Descrição da oferta de emprego

Concentrix is hiring a Customer Service Representative in Lisbon, Portugal. In this on-site role, you will engage with customers for guidance on products and ensure operational excellence.

The ideal candidate has a high level of Italian and a good command of English, along with strong communication skills and a proactive approach to problem-solving. We offer competitive salary, performance bonuses, and career development programs. Join us and be part of a globally recognized organization!