Italian-Speaking Customer Advisor (Lisbon) - Onsite

Minacs; Lisboa; Presencial; EUR 24 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bring-a-friend (referral) bonus opportunities

Full paid training

Resumo da oferta

Minacs is looking for a Customer Representative (Italian-speaking) to join their team in Lisbon, Portugal. In this on-site role, you will assist customers via email and phone, ensuring high-quality service and operational excellence.

The ideal candidate will be fluent in Italian and possess strong English communication skills. The position offers comprehensive training and opportunities for career growth within a globally recognized company.

Qualificações

• High level of Italian and fluent in English (B2).
• Excellent communication and active listening skills.
• Ability to identify customers' needs and propose fast solutions.
• Self-motivated, proactive, and a great team player.

Responsabilidades

• Assist customers through multiple channels (email or phone).
• Support customers with booking management and billing issues.
• Attract potential customers by answering queries and suggesting services.
• Gather information from new customers and insert it into the platform.
• Respond to contact requests promptly.

Conhecimentos

Italian (written and oral)

English (B2)

Communication skills

Active listening

Proactivity

Team player

Descrição da oferta de emprego

Minacs is looking for a Customer Representative (Italian-speaking) to join their team in Lisbon, Portugal. In this on-site role, you will assist customers via email and phone, ensuring high-quality service and operational excellence.

The ideal candidate will be fluent in Italian and possess strong English communication skills. The position offers comprehensive training and opportunities for career growth within a globally recognized company.