Bilingual Italian/English Support Specialist in Lisbon

Cross Border Talents; Lisboa; Vor Ort; EUR 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Performance bonus opportunities

Zusammenfassung

Cross Border Talents in Lisbon is seeking a customer-oriented agent fluent in Italian and English to join our on-site support team. You will be the primary contact for customers, handling inquiries, providing accurate information and ensuring an exceptional service experience.

The role covers communication via phone, email, or chat, with opportunities to guide customers through products and services while maintaining high standards of satisfaction.

Qualifikationen

• Languages: Native or fluent in Italian with strong English (B2 or higher).
• Excellent communication and interpersonal skills.
• Strong problem-solving and customer-first mindset.
• Ability to work on-site in Lisbon, Portugal.

Aufgaben

• Respond to customer inquiries via phone, email, or chat in Italian and English.
• Provide clear, effective solutions and guide customers through products/services.
• Maintain high customer satisfaction and quality service.
• Collaborate with team members to resolve customer issues effectively.

Kenntnisse

Italian language

English proficiency

Customer service

Communication

Jobbeschreibung

Cross Border Talents in Lisbon is seeking a customer-oriented agent fluent in Italian and English to join our on-site support team. You will be the primary contact for customers, handling inquiries, providing accurate information and ensuring an exceptional service experience.

The role covers communication via phone, email, or chat, with opportunities to guide customers through products and services while maintaining high standards of satisfaction.