Italian & English Customer Service Representative – Lisbon, Portugal

Cross Border Talents; Lisboa; On-site; EUR 11,000 - 12,000; Full time

Benefits offered by this job

Weekend off

Job summary

Concentrix in Lisbon is seeking a Customer Service Representative to be the main contact for customers, handling inquiries and resolving issues with Italian and English language skills. The role emphasizes delivering exceptional service in a collaborative environment.

Base pay is €1,000.00 gross per month with a potential bonus of up to €100.00 per month. The position is on-site in Lisbon with a Monday–Friday schedule and generous weekends off.

Qualifications

• Fluency in Italian and English required (written and spoken).
• Excellent communication skills and a customer-focused mindset.
• Available to start on-site in Lisbon on October 8.

Responsibilities

• Be the main point of contact for customers and assist with inquiries.
• Resolve issues and deliver exceptional service using Italian and English.
• Collaborate with team to ensure a smooth customer experience.

Skills

Italian

English

Customer service

Job description

Are you fluent in Italian and English and ready to start an exciting career in vibrant Lisbon? Join Concentrix starting October 8th and deliver top-tier support for global customers in one of Europe's most beautiful coastal capitals!

What We Offer

• Base Salary: €1,000.00 gross/month
• Performance Bonus: Up to €100.00/month
• Work Model: On-site in Lisbon, Portugal
• Schedule: Monday to Friday, 07:30 AM – 08:00 PM (Rotational shifts)
• Work-Life Balance: Enjoy every weekend off!

Your Role

As a Customer Service Representative, you will be the main point of contact for customers, assisting with inquiries, resolving issues, and delivering exceptional service using both your Italian and English skills in a collaborative environment.

What We Are Looking For

• Full proficiency in Italian and English (written and spoken)
• Strong communication skills and a customer-first mindset
• Availability to start on-site in Lisbon on October 8th

Why Lisbon?

Living and working in Lisbon offers the perfect blend of rich historic culture, sunny weather, vibrant nightlife, and a stunning Atlantic coastline to explore on your weekends off.

About Concentrix & Cross Border Talents:

This role is brought to you in partnership with Cross Border Talents, a global AI Talent Infrastructure company connecting top talent with industry leaders worldwide.