Italian-Speaking Tech Product Specialist (Digital Ads)

Concentrix Portugal; Lisboa; Presencial; EUR 17 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Central location in Lisbon

Bring-a-friend bonus

Full paid training

Career development programs

Resumo da oferta

Concentrix Portugal in Lisbon, Portugal is hiring for a Technical Support Digital Ads role on-site. You will support client social media products, ensure guideline compliance, and contribute to service improvements. The position requires Italian (C1) and English (B2) proficiency, a marketing-related degree, and hands-on digital advertising experience.

We offer training, career development, and a central Lisbon location with opportunities for growth within the organization.

Qualificações

• Fluent in Italian (C1) and English (B2).
• Degree in Marketing or related field required.
• Experience in Digital Marketing and paid campaign management mandatory.
• Experience in a Contact Centre for Advertising Tech is a plus.
• Able to work well in a team and independently.
• Familiar with social media products and digital advertising.

Responsabilidades

• Initiatives to enhance service and improve overall user experience.
• End-to-end product troubleshooting and customer support for advertising products.
• Own and drive query resolution with Product Operations & Eng groups.
• Maintain customer satisfaction metrics and provide updates across touchpoints.
• Ensure service levels across channels and promote productive issue resolution.
• Collaborate with in-house technical specialists to educate advertisers.

Conhecimentos

Italian (C1)

English (B2)

Digital Marketing

Paid campaigns

Teamwork

Formação académica

Degree in Marketing or related field

Descrição da oferta de emprego

Concentrix Portugal in Lisbon, Portugal is hiring for a Technical Support Digital Ads role on-site. You will support client social media products, ensure guideline compliance, and contribute to service improvements. The position requires Italian (C1) and English (B2) proficiency, a marketing-related degree, and hands-on digital advertising experience.

We offer training, career development, and a central Lisbon location with opportunities for growth within the organization.