Italian Digital Ads Product Specialist | Lisbon

Speak It; Lisboa; Presencial; EUR 28 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Central location in Lisbon

Full paid training

Career development programs

Language classes

Relocation package

Accommodation provided

Resumo da oferta

Speak It is hiring an Italian Technical Product Specialist for our Lisbon on-site team. You will support our clients across digital ads, assist with campaigns, and collaborate with internal teams to resolve technical questions.

Training and development programs are provided to help you grow within the company. The role requires fluency in Italian, a marketing/ digital marketing background, and experience in paid campaigns and customer support.

Qualificações

• Fluent in Italian (C1) with strong communication skills.
• Degree in Marketing or related field is required.
• Degree in Digital Marketing is preferred.
• Experience in Digital Marketing is required.
• Experience with paid campaign management is mandatory.
• Experience in a Contact Centre or advertising tech support is valuable.
• Ability to work in a team and independently.
• Familiarity with social media platforms and digital advertising concepts.

Responsabilidades

• Actively seek initiatives to improve service and user experience.
• Troubleshoot and support end-to-end product issues for advertising products via email and chat.
• Collaborate with Product Operations & Eng teams to resolve technical queries.
• Drive customer satisfaction by ensuring timely, quality responses across channels.
• Maintain adherence to service levels and optimize productivity and resolution times.
• Educate advertisers on product features and common issue types with internal specialists.

Conhecimentos

Italian language

Digital marketing

Paid campaigns

Customer support

Teamwork

Social media tools

Formação académica

Marketing degree

Digital Marketing degree

Descrição da oferta de emprego

Speak It is hiring an Italian Technical Product Specialist for our Lisbon on-site team. You will support our clients across digital ads, assist with campaigns, and collaborate with internal teams to resolve technical questions.

Training and development programs are provided to help you grow within the company. The role requires fluency in Italian, a marketing/ digital marketing background, and experience in paid campaigns and customer support.