Italian Customer Specialist - Global Travel Support (Onsite PT)

Cross Border Talents; Viseu; Presencial; EUR 18 000 - 28 000; Tempo integral

Resumo da oferta

Cross Border Talents is seeking a Customer Specialist to be the first point of contact for customers across phone, email, and chat channels in a dynamic international team. You will handle inquiries about orders, accounts, products, and services, ensuring a smooth experience from initial contact to resolution.

Ideal candidates are fluent in Italian and English, with strong analytical and communication skills, and available for onsite work in Portugal.

Qualificações

• Fluent in Italian and English.
• Strong analytical and communication skills.

Responsabilidades

• Serve as first point of contact across phone, email and chat.
• Handle inquiries about orders, accounts, products, and services.
• Ensure a smooth experience from initial contact to resolution.

Conhecimentos

Italian (Fluent)

English (Fluent)

Analytical skills

Communication skills

Descrição da oferta de emprego

Cross Border Talents is seeking a Customer Specialist to be the first point of contact for customers across phone, email, and chat channels in a dynamic international team. You will handle inquiries about orders, accounts, products, and services, ensuring a smooth experience from initial contact to resolution.

Ideal candidates are fluent in Italian and English, with strong analytical and communication skills, and available for onsite work in Portugal.