IT Support Technician

Jobbex IT; Funchal; On-site; EUR 18,000 - 30,000; Full time

Job summary

Jobbex.IT, a company that empowers people and organizations by matching great talents to great projects, is seeking an IT Support Technician to support one of our clients. The role involves on-site support across Madeira, handling hardware, Windows OS, and Microsoft 365, and ensuring timely ticket resolution within a collaborative team.

The position offers a friendly, professional environment at Jobbex Portugal.

Qualifications

• Proven on-site IT support experience in a corporate setting.
• Strong knowledge of Windows Client and Microsoft 365.
• Familiarity with LAN networking and meeting room equipment.

Responsibilities

• Provide first- and second-line on-site technical support to end users.
• Troubleshoot hardware, Windows OS, Microsoft 365, LAN connectivity, and meeting room equipment.
• Install, configure, and maintain IT hardware and software.
• Manage incidents and service requests through a ticketing system and follow up until resolution.
• Coordinate with internal or external technical teams and travel across Madeira for on-site support.

Skills

Windows

Microsoft 365

LAN networking

Ticketing systems

Job description

Jobbex.IT, a company that empowers people & organizations by matching great talents to great projects, is looking for the next IT Support Technicianto support one of our clients.

If you feel inspired to make a change and if you want to be part of the cool kids on the block, this opportunity is for you!

Be ready to find at Jobbex Portugal the transparent, friendly, and professional work environment you have been looking for.

What you'll be doing:

• Provide first- and second-line on-site technical support to end users.
• Troubleshoot hardware, Windows OS, Microsoft 365, LAN connectivity, and meeting room equipment.
• Install, configure, and maintain IT hardware and software.
• Support local IT infrastructure and manage incidents and service requests through a ticketing system.
• Follow up on tickets until resolution and coordinate with internal or external technical teams.
• Travel across Madeira to provide on-site support.

You'll be a great match if you have:

• Proven experience in on-site IT support within a corporate environment.
• Good knowledge of Windows Client, Microsoft 365, and LAN networking.
• Experience with ticketing systems.
• Valid driving licence and availability to travel across Madeira.