Information Technology Support Technician

Jobbex IT; Região Autónoma Da Madeira; On-site; EUR 21,000 - 28,000; Full time

Job summary

Jobbex.IT in Madeira is seeking an IT Support Technician to provide on-site first- and second-line support for our client across Madeira. You will troubleshoot hardware, Windows OS, Microsoft 365, LAN connectivity and meeting room equipment, install and maintain IT hardware and software, and manage incidents via a ticketing system.

Travel across Madeira is required, and a valid driving licence is essential.

Qualifications

• Proven experience in on-site IT support within a corporate environment.
• Good knowledge of Windows Client, Microsoft 365, and LAN networking.
• Experience with ticketing systems.
• Valid driving licence and availability to travel across Madeira.

Responsibilities

• Provide first- and second-line on-site technical support to end users.
• Troubleshoot hardware, Windows OS, Microsoft 365, LAN connectivity, and meeting room equipment.
• Install, configure, and maintain IT hardware and software.
• Support local IT infrastructure and manage incidents and service requests through a ticketing system.
• Follow up on tickets until resolution and coordinate with internal or external technical teams.
• Travel across Madeira to provide on-site support.

Skills

On-site IT support

Windows Client

Microsoft 365

LAN networking

Ticketing systems

Driving licence

Job description

Jobbex.IT, a company that empowers people & organizations by matching great talents to great projects, is looking for the next It Support Technician to support one of our clients.

If you feel inspired to make a change and if you want to be part of the cool kids on the block, this opportunity is for you!

Be ready to find at Jobbex Portugal the transparent, friendly, and professional work environment you have been looking for.

What you'll be doing:

• Provide first- and second-line on-site technical support to end users.
• Troubleshoot hardware, Windows OS, Microsoft 365, LAN connectivity, and meeting room equipment.
• Install, configure, and maintain IT hardware and software.
• Support local IT infrastructure and manage incidents and service requests through a ticketing system.
• Follow up on tickets until resolution and coordinate with internal or external technical teams.
• Travel across Madeira to provide on-site support.

You'll be a great match if you have:

• Proven experience in on-site IT support within a corporate environment.
• Good knowledge of Windows Client, Microsoft 365, and LAN networking.
• Experience with ticketing systems.
• Valid driving licence and availability to travel across Madeira.

Enthusiastic?

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