IT Support Engineer Virtual Assistant

IllTip; Portugal; Remote; EUR 21,000 - 39,000; Part time

Job summary

IllTip, a remote virtual assistant services provider, is seeking an experienced IT support professional for a part-time, hands-on role. You will troubleshoot across multiple systems, work independently, and deliver practical fixes for clients worldwide.

The ideal candidate has hands-on IT support experience, strong Microsoft 365 administration skills, familiarity with remote monitoring and management (RMM) tools, and network/firewall administration know-how.

Qualifications

• Previous hands-on IT technical support experience.
• Microsoft 365 administration and troubleshooting experience.
• Experience using RMM (remote monitoring and management) software is strongly preferred.
• Network and firewall administration experience is strongly preferred.
• Open to applicants anywhere in the world.

Skills

IT support experience

Microsoft 365 administration

RMM software

Network & firewall administration

Job description

This is a remote, part-time IT support role with a virtual assistant services provider that supports clients with their technology. The role suits an experienced IT support professional who enjoys hands-on troubleshooting and wants flexible work they can fit alongside another job. The post is open to candidates worldwide, including Nigeria. Experience with remote monitoring and management tools, Microsoft 365 administration and, ideally, networks and firewalls would give a strong fit. The role is best suited to self-directed people who are comfortable working independently across different systems and problems.

Requirements

• Previous hands-on IT technical support experience
• Microsoft 365 administration and troubleshooting experience
• Experience using RMM (remote monitoring and management) software is strongly preferred
• Network and firewall administration experience is strongly preferred

Open to applicants anywhere in the world.