Hybrid French-Speaking Support & Sales Pro (Braga)

Lingo-nova; Braga; Hybrid; EUR 9,400 - 11,000; Full time

Benefits offered by this job

Welcome bonus

Complexity bonus

Food allowance

Job summary

Lingo-nova in Braga is seeking a French-speaking customer service professional to support existing credit products and new financing requests. You will deliver personal service, assess customer needs and guide them to suitable financing solutions, while building lasting relationships in line with our Relational Excellence framework.

The role blends customer service, sales and relationship management in a hybrid Braga-based schedule.

Qualifications

• Fluent French required (C2 or native) and strong communication skills.
• Ability to analyse customer needs and propose suitable financing options.
• Contact centre, customer service, or sales experience is advantageous.

Responsibilities

• Take inbound and outbound calls about existing credit products and new financing requests.
• Understand customers' needs and expectations, reassure them and recommend financing solutions.
• Build long-term customer relationships in line with Relational Excellence framework.
• Spot and develop commercial opportunities in every interaction.
• Manage customer files per internal procedures and security policies.
• Handle customer information with professionalism and confidentiality.

Skills

French C2/native

Needs analysis

Clear communication

Active listening

Attention to detail

Job description

Lingo-nova in Braga is seeking a French-speaking customer service professional to support existing credit products and new financing requests. You will deliver personal service, assess customer needs and guide them to suitable financing solutions, while building lasting relationships in line with our Relational Excellence framework.

The role blends customer service, sales and relationship management in a hybrid Braga-based schedule.