French Customer Support Specialist - Hybrid in Braga

Lingo-nova; Braga; Hybrid; EUR 9,400 - 11,000; Full time

Benefits offered by this job

Welcome bonus

Complexity bonus

Food allowance

Hybrid work model

6-month contract

Job summary

Lingo-nova in Braga is hiring a French-speaking Customer Service Representative to join a hybrid team supporting a leading financial services platform. You will handle inquiries about current credit products, assess client needs, and recommend financing options while maintaining high service standards.

Based in Braga with Monday–Friday shifts 07:00–17:30 on rotation and no weekend work, you will manage customer data with care, collect or receive equipment, and benefit from a €930 gross monthly

Qualifications

• Native or fluent French language.
• Strong ability to analyze customer needs and propose financing options.
• Rigorous and honest approach to handling customer files.

Responsibilities

• Answer calls about current credit products and new financing requests.
• Understand needs and recommend suitable financing options.
• Build lasting customer relationships within a service excellence framework.
• Spot and develop commercial opportunities during calls.
• Manage customer files carefully, following procedures and security rules.
• Handle customer information with accuracy and integrity.

Skills

French (native or fluent)

Customer needs analysis

Integrity in data handling

Job description

Lingo-nova in Braga is hiring a French-speaking Customer Service Representative to join a hybrid team supporting a leading financial services platform. You will handle inquiries about current credit products, assess client needs, and recommend financing options while maintaining high service standards.

Based in Braga with Monday–Friday shifts 07:00–17:30 on rotation and no weekend work, you will manage customer data with care, collect or receive equipment, and benefit from a €930 gross monthly