French-Speaking Finance Sales & Service Advisor

Lingo-nova; Braga; On-site; EUR 9,400 - 11,000; Full time

Benefits offered by this job

Salary €930 gross (14 instalments)

Welcome bonus €2,000 (12 installments)

Performance bonus €155

Food allowance €7.63/day

Job summary

Lingo-nova in Braga is seeking a French-speaking customer service specialist to support a global financial services group. You will handle inbound inquiries, assess needs, and offer financing solutions while delivering friendly, personalised service.

This on-site role combines customer service, sales and relationship management. You will build lasting relationships, spot opportunities, and ensure compliance while working in rotating shifts on-site in Braga.

Qualifications

• French at C2 or native level (mandatory)
• Previous sales experience or strong sales aptitude (mandatory)
• Contact centre or customer service experience is an advantage
• Strong multitasking, resilience and adaptability
• Good problem-solving and decision-making abilities
• Clear spoken and written communication and active listening
• Attention to detail and ability to work under pressure while staying calm and professional
• Team-player attitude

Responsibilities

• Take inbound calls about existing credit products and new financing requests
• Understand customers' needs and expectations, reassure them and recommend the most suitable financing solution
• Build long-term, high-quality customer relationships in line with the company's service standards
• Spot and develop commercial opportunities in every inbound and outbound interaction
• Manage customer files according to internal procedures and compliance requirements
• Handle customer information with professionalism, accuracy, integrity and confidentiality

Skills

French proficiency (C2 or native)

Sales aptitude

Customer service experience

Multitasking

Resilience

Adaptability

Problem solving

Communication

Attention to detail

Team player

Job description

Lingo-nova in Braga is seeking a French-speaking customer service specialist to support a global financial services group. You will handle inbound inquiries, assess needs, and offer financing solutions while delivering friendly, personalised service.

This on-site role combines customer service, sales and relationship management. You will build lasting relationships, spot opportunities, and ensure compliance while working in rotating shifts on-site in Braga.